Shipping & Return Policy

 

Thank you for visiting and shopping at Carolyoungsilver.com

Following are the terms and conditions that constitute our Shipping & Return Policy.

 

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed, it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.

Orders can take up to 3-5 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information, if applicable.

 

Where We Ship

We currently ship from Los Lunas, NM within the United States ONLY.

 

Shipping rates & delivery estimates

• We offer a $5.00 Flat Fee to addresses within the Continental United States
• All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

 

Customs, Duties, and Taxes

We currently do NOT ship outside of the United States.  CarolYoungSilver.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

 

Returns Policy

 

If you’re looking to return or exchange your order for whatever reason, we’re here to help! 

Please email info@carolyoungsilver.com for all returns.